Lakshya Service is a knowledge product that will help you to deliver superior after-sales service at your customer’s site. You can strengthen the relationships that you have with your customers, while capturing additional revenue opportunities, targeted at medium to large sized companies which provide after-sales service for capital products.

Lakshya Service is a thin client application that has powerful features to help manage all aspects of service and repair including, service scheduling, service calls, AMC (Annual Maintenance Contract) etc.

Laskshya Service gives service personnel up to date information on the equipment. You can easily exchange information over LANs, WANs, and the internet. Communication time is reduced to the minimum and up to date information is just a mouse click away.

• Comprehensive repair history.
• Analysis of repair by failure code.
• Increases customer satisfaction by consistently meeting service commitments.
• Maintenance schedules for equipments.
• Structured information of every equipment.
• Functions as a service person calibrator.
• Information on every service call including details of inspection and failure.
• Prioritization of customers on the basis of need.
• Optimal use of resources and time. Enlarge reach of expertise and experience.
• Creates schedules and provides alerts to the field and management.
• Retain and capitalize vital market knowledge and experience.
• Serves as an asset management epicenter.